Career Mentors   /   Banking, Finance & Consulting   /   Zouheir Sultani, RBC
November 30, 2020

Zouheir Sultani, RBC

Job Title

Expert Banking Advisor

The skills I rely on most in my job:

Critical thinking, communication, analysis, relationship building

In high school, I would have been voted most likely to:

Organize events and participate in talent shows

Question from Rushad, Montreal, QC

“What separates a good banker from a great banker? What do you like the most about banking?”
First and foremost, successful bankers have a vision, a long-term plan, and a set of short-term objectives that they need to achieve in order to accomplish their plan.
Successful personal bankers need to be sales-oriented with strong customer service skills and an ability to efficiently solve problems for people. In this work environment, decisions must be made quickly under challenging circumstances. Additionally, it is necessary to have a good work ethic as well as interpersonal, time-management and organizational skills.
Great bankers have an execution-minded attitude and focus on getting the process right along with the right approach. They always ask questions because they strive to understand concepts and the math behind them. They seek feedback from many but can make decisions easily when necessary. Moreover, they track their decisions on an ongoing basis in order to improve their thinking process and are always looking at ways to increase the odds of achieving consistent positive results.
Finally, they see failure as critical to mastering their abilities and competencies and they seek to learn from every mistake. The economy, customer demographics, and technology are always changing and the ability to adapt in a fast-changing environment is essential.
Jessica Laura Herbu, RBC
November 23, 2020
Jessica Laura Herbu, a Branch Manager at RBC, provided video responses to two student questions: one about why she chose her profession, and a second about the types of skills and qualities needed for someone interested in working in banking.
Kaitlyn Fernandes, TD Bank
November 23, 2020
Kaitlyn Fernandes, a Business Analyst at TD Bank, responds to a question about what her responsibilities are, what educational background is needed to work in a bank, and whether she likes her job.
Steven Shivcharan, CIBC
November 23, 2020
Steven Shivcharan, a Program Manager with CIBC, answers two questions: the first is “How do I make sure I choose the right career pathway? Can I switch my career paths as I grow older?” and the second is about what a typical day is like working at a bank.