Career Mentors   /   General Career Advice   /   Ronnie Patel, Ceridian
November 20, 2020

Ronnie Patel, Ceridian

Job Title

Implementation Director
 

Skills I rely on most in my job:

Problem solving, communication, collaboration, lots of planning
 

Question from Brinley, Toronto, ON

 “What type of work do you do? Why did you choose that field?”
 
In a simple sentence: I work with our customers to ensure our HR software is configured to meet their requirements. My team and I work within a certain process known as an “implementation methodology” to ensure our software is modified to meet the client’s goals and needs.
 
I would say that this role was best for me as it balanced my technical aptitude and satisfied my love for working and interacting with customers – the best of both worlds!
 
As an added bonus, our customers are well-known North American and international brands – so that is very exciting! Also, because I am a leader in my organization, it gave me a great opportunity to coach and develop talent within our organization, something I also love to do!
 
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