Job Title
Implementation Director
Skills I rely on most in my job:
Problem solving, communication, collaboration, lots of planning
Question from Brinley, Toronto, ON
“What type of work do you do? Why did you choose that field?”
In a simple sentence: I work with our customers to ensure our HR software is configured to meet their requirements. My team and I work within a certain process known as an “implementation methodology” to ensure our software is modified to meet the client’s goals and needs.
I would say that this role was best for me as it balanced my technical aptitude and satisfied my love for working and interacting with customers – the best of both worlds!
As an added bonus, our customers are well-known North American and international brands – so that is very exciting! Also, because I am a leader in my organization, it gave me a great opportunity to coach and develop talent within our organization, something I also love to do!